It also appears that, for now at least, Indigo is in agreement with many law enforcement agencies who argue that paying a ransom only encourages others to launch attacks in the future.Īccording to Indigo, it is prioritising the 'safety and security' of its employees past and present, which includes workers at its Chapters and Coles stores, and has offered two years free credit monitoring and identity theft protection to all employees.įormer employees for whom Indigo has contact details will be notified of the risk via email or post. It appears that Indigo believes there is no guarantee that paying its blackmailers will result in the sensitive information not being shared more widely. Indigo, however, has said that it is not prepared to cave in to the extortionists' demands as there is no guarantee that any money paid won't 'end up in the hands of terrorists.'

The notorious LockBit ransomware gang is threatening to release the exfiltrated data as early as today on the dark web unless its ransom demands are not met. In an update posted on its new website, Indigo has not only confirmed that the security incident it experienced was a ransomware attack, but also that data related to current and former employees was stolen by hackers.įrustratingly, Indigo's FAQ does not share any details of the precise nature of the employee data which was stolen. With help from Shopify, a brand new temporary website was brought online within days and was able to fulfil orders for hungry bookworms. Three weeks ago, Canadian bookstore chain Indigo announced that it had suffered a 'cybersecurity incident' that left its website and app offline, the company unable to accept electronic payments, and caused orders to be delayed.

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